September 16, 2020
Live Stream Virtual Conference.


Dan Diamond, MD

Director of the Medical Triage Unit at the New Orleans Convention Center following Hurricane Katrina

I’m thrilled to give you this exclusive invitation to the 7th Annual Best Banks in America™ Super Conference!
The world is changing, and so are we. As always, this year we'll be bringing together an elite group of entrepreneurial bank CEOs, executives, and directors to explore how to catapult to an even higher level of performance, but this year for the health and safety of everyone involved, we're going digital.
THIS IS THE ONLY CONFERENCE FOR TOP 5% PERFORMING BANKS—and those that aspire to get there and stay there. 
For the last six years, THIS has been where high-performance banks have sent their executives and directors to discover the breakthrough strategies they need to get to the next level. We're committed to ensuring these necessary connections and innovations continue in a socially-distanced world, where they're more essential than ever.
Unlike most every other conference that caters to everyone, this conference is only for elite bank executives who already are in mastery-and are ambitiously seeking the next level.
In contrast to the other banking conferences, the Super Conference is 100% focused on transforming your bank's performance in all the areas that matter—core deposit growth, NIM improvment, and other key breakthrough areas. There's no fluff, no sales pitches from vendors, and no "theory".
You'll end the conference with a blueprint for high performance, based on the real strategies of results-oriented banks that are revered by their peers—strategies that work NOW, in 2020.
In this guide you’ll find everything you need to know about this year’s conference.
But I must warn you…
Don’t sit on this invitation.
We’ve sold out each of the last 6 years, and we’re almost full this year with returning execs. Book your tickets now for you and at least 2-3 of your key executives.
Don’t be left out!

Join the Best-Run Banks in America at the 7th Annual




Where Ambitious and Elite Result-Oriented Bankers Gather to Share the Power Secrets of the New Game of Banking

Patti Steele
CEO, First Volunteer Bank

The content covered at the Super Conference is 10-20 years ahead of what we hear at other bank conferences—we stopped going to most of those.

This program is at the core of the strategies that helped us achieve a 2.0 ROA. We would NEVER miss this conference.

R.L. Harmon, Jr.
Chairman and CEO, Bank of Tennessee, 2016 Banky™ Award Winner

I’ve attended 24 years of high-performance networks and affiliations. They all have magic formulas and calculations to tell me how much more money I can bring to margins and profit. The missing ingredient was ‘how.’ We finally found an integrated system of both numbers and understanding with Roxanne Emmerich’s system. We have a real program that has translated to high energy and commitment for every single employee. It works!

While most bank execs believe the only way to be high performing is to take more risk, the best execs know better...

The New Game of Banking

Today's top-of-peer performers are playing by a different playbook.

They are systematically targeting the best credits in their market and winning them at extreme premium pricing from the incumbent banks that those customers swore they were happy with—until they found out why a great bank is worth substantial premium pricing.

It's not luck. It's a predictable success formula.

This is the only conference that gives you that formula.

Community banking is undergoing radical changes: disruption caused by FinTech, mobile apps, and regulators, and massive and rapid consolidation. The only certainty is that there will be a lot fewer banks in five years than there are today.

Want proof? In 2008 there were 16,000 banks. Today, we’re down to just over 5,000. By 2022, projections show that just 2,000 banks will survive. ONLY THE BEST WILL REMAIN. This conference is only for those bankers who are committed to staying in the top quartile of their peers after that level of consolidation. The few who are committed to doing whatever is required to be “among the living” in five years.

Chris Floyd
CEO and President, First National Bank of Syracuse
Named one of the Top 100 banks under $1 Billion each of the last 2 years, ranking as high as #2 overall
Named #2 Bank Under $1 Billion by SNL

Roxanne showed us how to double our growth. We hit our loan growth goal for the year by the end of June… in our first year, with Roxanne Emmerich’s help! We’ve had employees in banking for 20 to 30 years who say they wish they’d started this program 20 years ago.

Imagine… You, in a room, with CEOs and execs like Chris, getting the exact strategies he uses to dominate his market…

Where else can you get this concentrated, focused, “peek behind the curtain” at how to win at the new game of banking?

We Analyzed the Consistently Highest-Performing Banks in America… Here’s What We Learned…

They don’t recruit lenders from other banks… you’ll want to know what they do instead.

They don’t use the traditional strategic planning processes that 99% of their lower-performing competitors do… their processes are instead designed for fast growth and predictable improvement in profit.

They are not under the illusion that culture is just about people being “happy.” Instead, they know how to align everybody and everything to profit and growth. They create a great culture because of how they master accountability to the right things with extreme visibility, and how they follow through. (Their competitors have no clue what they’re doing.)

They don’t charge higher pricing just for riskier loans—but you should see what they do with their very best loans.

While every other bank seems to be struggling to get deposits, they play a different game and are masterful at pulling away low-cost core deposits from their toughest competitors…

Many banks attending have already agreed to share their blueprints, templates and tools on how to:
  • Attract large, low-cost deposits without competing on rate.
  • Conquer net interest margin compression without resorting to high-risk loans.
  • Drive double-digit loan growth while closing every deal at premium pricing, exclusively with A+ quality credits.
  • Double or even triple cross-sales in a matter of months, while improving customer outcomes and operating with even more integrity and fiduciary care toward every customer.
  • Create a results-oriented culture, where everyone in the bank FINALLY understands how they contribute to profit and are accountable for delivering. You’ll even discover how to flip “accountability” from something scary into the one thing that most creates excitement and happiness for your team.

Why Are Bank Execs and Board Members Raving About The Best Banks in America Super Conference?

(Profit Growth is Just One of the Reasons)

It is possible to transcend the disruption that plagues the industry. The Institute for Extraordinary Banking™ designed this conference to pull together the most revered community bank leaders…

The elite, results-oriented, ambitious, entrepreneurial bank executives and board members who are brave enough to accept the challenge of leading this industry into the next half century.

I want you to consider for a moment what’s possible for you. At this point in history, there’s both real danger and enormous opportunity.

Opportunity to…

  • Catalyze a community of raving fans who eagerly want to share your brand…
  • Scale faster by engaging your team in a BIGGER, BETTER VISION of the impact you can create for your community…
  • Attract and keep results-oriented “A-players” who can drive you to new levels of achievement…
  • Create a true competitive advantage (far beyond and better than “we have great customer service”) that attracts the elite customers in your market… all willing to pay you much more for that advantage…
  • Own a sustainable system—fully installed in your bank—to launch you into the top 10% of your peers in every metric that matters to you: ROA, NIM, loan growth, deposit growth, loan quality, efficiency ratio…

What This Conference is NOT...

  • It is NOT about boring, dry vendor pitches. Unlike most banking conferences today, there are NO vendor pitches. Period. We bring in highly successful bankers and handpicked, premier, expert speakers to show you how to be more effective and successful.
  • It is NOT just about “positive thinking” and motivation—although you will feel highly motivated when you leave. “Motivation” is a far too simplistic answer to tough problems. You need REAL ANSWERS, clarity, and solid, proven advice—and that’s exactly what you will get when you attend.
  • It is NOT something to just have your people attend in your place. This is the place for you—the CEO, with your key leaders and board members—to find out what the country’s most ambitious and entrepreneurial banks know and do differently. This is a unique opportunity to get together with your top leaders so you agree on a plan and hit the ground running when you get back.
  • It IS about providing you with the ONLY opportunity to see, in great depth, exactly how your peers are breaking through the deposit growth challenge to achieve phenomenal new levels of core deposits.
S. Jones
President and CEO, Home State Bank, 2016 Extraordinary Bank of the Year
Through the first quarter our core deposits are up by $7 million... 58% of our annual goal… in the first quarter!

We set our goal to grow our core deposits by $1 million a month, $12 million for the year, and through the first quarter of 2015 we are up $7 million. We believe what we are doing is making a difference!

What if you could get twice the results for half the effort
(like other top-of-peers banks)?

Revenue-Boosting Strategies Known Only to the Top 1% of Performers. No other conference or event in the banking industry delivers as many usable, tested and proven strategies, examples and tools for attracting more clients and closing more sales. After the conference, you’ll have dozens of ready-to-use, actionable sales development tools you can take home and instantly apply in your bank to generate results fast.

An Amazing Lineup of Speakers and Experts. Every year we bring in top-notch, world-class experts and speakers who present sales-generating plans, business strategies that increase profitability, personal development lessons to give you the kick-in-the-butt you may need, proven business-growing ideas, real-world examples of other banks’ successes, and much more. Every year, our attendees say that they are over-the-top impressed with the caliber of speakers that we bring in for this event and that the takeaways from the speakers directly impact their businesses.

This Best Banks in America™ CEO Council hones in on the top challenges in our community bank world where there is a sharing of ideas and best practices.

S. Jones
President and CEO, Home State Bank

The Exclusive Best Banks in America™ CEO Council. Executives rave about Roxanne’s process to break through the roadblocks that had them stuck. Hearing other great bankers break through those limitations one after another will give you a notebook full of ideas you can implement within weeks.

A Battery-Charging Experience. Year after year, people RAVE about the life-changing experience they have when attending this conference. This is not a “rah-rah” motivational event, although you will finish the conference feeling highly inspired. In fact, it’s difficult (if not impossible) to leave this event without feeling a fresh new excitement about your bank and confidence in your ability to hit your biggest goals.

The Extraordinary Bank of the Year™ Award—the Banky™ and the Contest for The Car…

A Tangible Return on Your Investment—GUARANTEED. Every year we make the same guarantee: at the end of the conference, if you don’t feel absolutely certain that the content, speakers, and takeaways were worth FAR MORE than the time and money invested to attend, if you aren’t confident that you can use what you learned to generate a massive return on your investment, we’ll refund every penny you paid. Who else makes that kind of guarantee on a conference? Nobody else—because other conferences are filled with tired and unproven ideas or are just pitch-fests. We focus the entire three days on how we can make you more successful in generating profit and giving you the Breakthrough Banking™ Predictable Success Blueprint you can start to apply and see returns from within weeks.


Dan Diamond, MD

Leadership Under Pressure

We are all trying to get more done with fewer resources. Consequently, team members are at high risk to burnout and disengage. Dr. Dan Diamond equips leaders to make a difference when times are tough.

Far from just motivational fluff, his rock-solid experience and trench-tested insights have been forged from the “front lines” of disasters around the globe. He was the Director of the Medical Triage Unit at the New Orleans Convention Center following Hurricane Katrina, led one of the first teams into Haiti after their devastating earthquake, and deployed to the Philippines following Typhoon Yolanda.

He’s been seen on CNN, Anderson Cooper, and Larry King Live. This guy’s got something to say about getting your team engaged and succeeding, even in the most difficult situations.


Roxanne Emmerich

The Breakthrough Banking Blueprint
Nobody has helped more banks achieve breakthrough, top-of-peers performance faster and more sustainably than Roxanne Emmerich, CEO of The Emmerich Group and Chair of the Institute for Extraordinary Banking™: home of the Banky™ award. Often referred to as the “One-Woman Economic Recovery Program”—including by the best performing banks—Roxanne Emmerich is the answer to the “this too shall pass” epidemic that keeps most banks stuck at their current performance levels.

Roxanne has consulted with over half of the nation’s top 1% financial institutions. Because of her reputation for revolutionary results, she has keynoted at over 1,200 bank conferences. She and her team are in extreme demand by ambitious, elite bank executives, who want to get to top 5% performance and stay there.

More than 70% of Roxanne’s clients have doubled their profitability in the first three years of working with her and her team. However, what clients refer to as the real “miracle” is the sustainable breakthrough in performance culture: Team members all know how they tie to profit on a weekly, monthly, and quarterly basis and are inspired to achieve beyond what they thought possible.

Her Breakthrough Banking™ Franchise System has helped banks predictably increase NIM by 50-100 basis points in two years or less while dramatically improving loan quality.

Even better, bank after bank shares stories of how they solved their deposit shortage, some moving from 40% core deposits to 70% within three years, while making them sticky with a non-salesy approach to increasing cross-sales to over five.

Roxanne is the New York Times, Wall Street Journal, Businessweek, #1 Amazon, and international best-selling author of five books: Profit-Growth Banking, Profit-Rich Sales, The Best Banks in America Case Studies, The Breakthrough Banking Blueprint, and Thank God It’s Monday®!

A distinguished alumna of the University of Wisconsin, she is also the Editor-in-Chief of Extraordinary Banker® magazine and has received the Nido Qubein Philanthropist of the Year Award for her work building schools in Africa.



Stephen Shapiro helps organizations drive tenfold improvements in their innovation ROI over traditional methods. To do this, he gets everyone focused on the most critical opportunities for avoiding disruption and staying relevant. Stephen is a business author, Inc. magazine columnist, consultant, and speaker on the topics of innovation and collaboration.

He started his innovation work over 20 years ago while leading a 20,000-person innovation practice at the consulting firm Accenture. Since then, he has written five books, including “Best Practices Are Stupid,” which was named the best innovation and creativity book of the year by 800-CEO-READ.

His Personality Poker® card game has been used around the world to create high-performing innovation teams Stephen has presented at conferences in 50 countries. In 2015, he was inducted into the Speaker Hall of Fame. Recently, he has been a regular judge and mentor on the TLC innovation reality television show “Girl Starter.”


This program will change the way companies and organizations look at marketing, sales, advertising, and overall customer experience. Based on his brilliant new book, “Marketing Rebellion: The Most Human Company Wins,” Mark Schaefer takes each audience on a discovery of surprising consumer realities. Weaving research with entertaining stories, Mark shows how an entirely new mindset is needed to meaningfully connect with customers in a rebellion against marketing, advertising, and PR. Attendees will leave with new inspiration and new information on how they can incorporate strategies such as live experiences, people and culture, and story into their marketing, sales, and customer service processes.

In this session, attendees will learn:

  • How marketing, advertising, sales, customer engagement, and customer loyalty have changed forever
  • Why two-thirds of your marketing is occurring without you
  • Why this rebellion is redefining the business landscape
  • A more human-centered approach to marketing
  • How to build a brilliant business when your customers are in charge

“Beat the Heck Out of Your Fiercest Competitors in 2021!”

The Only Conference PROVEN to Show You How to Get to Top 5% Performance - and STAY There!

In addition to all the speakers and the Top-of-Peers Mastermind session, here’s what you’ll leave with:

• The Double-Your-Cross-Sales Blueprint™ Process, credited by hundreds of banks with doubling or even tripling their cross-sales on new accounts within five months, all without ever feeling like sales.

• The Three-Step Extreme Differentiator™ Template to create unique selling propositions to win more business and extreme premium pricing while virtually eliminate ALL competition for good.

• The Sales Multiplier Team Hiring™ System. Benchmark studies show that low-risk sales profiles outsell medium-risk sales profiles by 400%. If you had a predictable way to “stack the deck” with sales superstars, how would that impact your growth and profitability?

• The Proprietary No-More-Order-Taking 7-Step Sales Process™ is the definitive sales engine that transforms your sales team into “heavy-hitters” who hit home runs with each and every new loan and customer account.

• The Sales Letter Template and Checklist™ helps you quadruple response rates to every letter you send.

• The Profit-Rich Customer Analysis™ process helps you identify your top 100 most profitable customers, get more of their business, and attract a ton of referrals from them.

• A One-on-One Profit Maximizer Analysis™ call with your entire executive team to learn your goals and roadblocks, coach you through your winning strategy, and show you how to implement changes within weeks. (Valued at $3,000.)

• The Profit-Growth Banking® Playbook lays out everything you need to do so you have your winning game plan in writing and can refer back to every simple step on your way to the top.

• The Executive Team Post-Event Implementation Jumpstart Call to ensure that you start implementing Day 1, so you can start experiencing measurable “wins” ASAP.

• Your Naked-Truth-Sales-Team Scorecard™. We’ll “test” your sales team members’ current processes and report back to you on what to change to improve their results. (Valued at $1,295.)

• The Profit-Rich Psychographic/Firmographic Analysis™ System helps you identify your next most-profitable customers.

All this is worth hundreds of thousands, if not millions of dollars in increased ROA, net profits, revenues, and assets. And it’s not just something that benefits you once, but does so year after year after year.

“There’s a Losing Team, and a Winning Team…
Which Do YOU Want to Be On?!”


Annual loan growth has been over 8%. In the past 4 months, we closed 17 deals, growing our loans 13% without matching rates.

K. Knudsen
President and CEO, Security Bank

LOCK IN YOUR SPOT (and Your Early Bird Savings TODAY



Call (952)737-6700 between 8am and 5pm Central, Monday-Friday.


You’ll Make at Least 10x Your Investment or It’s FREE!

Our “You-Gotta-Be-Kidding-Me” Satisfaction and Results Guarantee

We’re so convinced that this is the only “must attend” event in community banking, and that you’ll get more profit-enhancing ideas, tools, blueprints, and strategies in these three days than you’ll get the entire year anywhere else, that we’re willing to take more than our fair share of the risk just to make it easy for you to say “maybe”...

Book your tickets and attend the entire event—all three days. At the end, if you feel it wasn’t worth the investment, just hand in your conference materials and tell one of our team members, and we’ll refund every penny you paid for your conference tickets. Yes, you read that right—you can attend the entire event, then decide if it was worth the investment.

But we don’t stop there... We also guarantee your results. If, after six months, you’ve implemented at least five of the strategies we’re going to show you, and you haven’t seen AT LEAST a 10-fold return on your registration investment, we’ll refund your full paid registration.

Registration is simple and takes just a few moments… act now, before we hit capacity and are forced to leave behind those who delayed.

Two Executive Admissions* to the Best Banks in America™ Super Conference and the 2020 Extraordinary Banking Awards

*Additional executives attend at a reduced price of $500 below the first executive rate. Take advantage of this special pricing and bring 3-5 executives or directors to accelerate your implementation after the conference. Executive Admission pricing is available for eligible bank executives and directors only.

Great program to become a better executive and even better program to become a greater being.

C. Holland
CEO, Farmers State Bank of Alto Pass

Frequently Asked Questions

I’ve been to a bunch of banking conferences that turn into vendor “pitch-fests”. Is this another one?

Not even close.

There. Are. Absolutely. No. Pitches. Period.

Just you and a few hundred of the most elite bank executives in the country.

I don’t feel like an “elite” banker, and our bank isn’t a top performer yet. Will this be a good fit for me and our bank?

Nobody’s born an “elite banker.” And no bank starts as a top performer. If you have the sincere, burning desire to get there, no matter where you are right now, this is the place you need to be, and these are the people you need to be around. They are doing what you aspire to do. Honestly, while this is an elite group, it’s also a modest group. You’ll find very successful leaders who welcome the opportunity to share what they’ve learned, what’s working, and how they can help you. Don’t miss your opportunity to meet them.

We’re already doing well. What can we gain by attending?

Every one of the top 100 banks in America shares two common traits: paranoia and humility. They’re always a little paranoid that someone’s going to come along and eat their lunch. That’s what keeps them sharp. And they’re humble… they know they too need to keep growing, and they’re always looking to gain the next slight edge that will keep them in the driver’s seat in their markets. If you’re really at the top of your game, you already know this, and I suspect you’ll be at the Super Conference eager to pick up that “one thing” that will transform your future possibilities.

We want to come but we’re too busy. What should we do?

That’s exactly the problem. Our research shows that banks with $7 to $9 million in assets per employee never say they are “too busy.” They are calm and orderly, with everyone aligned with their predictable success system.

However, the opposite is true with banks with $2 to $4 million in assets per employee: almost their entire team is overwhelmed. There’s a fire to put out every hour.

So it’s your choice… do you want to be a firefighter or an elite banker?

So the question isn’t if you can afford to spend the time. The question is: Can you afford not to? Plus, with the conference being moved online for this year, there has never been a better time to sign up!

I can’t attend the virtual conference, but I’d like to have my people attend. Can I do that?

Honestly, we strongly recommend that you don’t. Unless your top people are ready to commit to transformation—to becoming an even better elite community bank—you shouldn't tune in. While you need your people to attend, they need you—the CEO, the leader—with them to help them place everything they gain here into the context of your vision.

Change your schedule. You won’t regret it.

What if the conference doesn’t meet our expectations?

Simple. You get your money back.

Two Executive Admissions* to the Best Banks in America™ Super Conference and the 2020 Extraordinary Banking Awards

*Additional executives attend at a reduced price of $500 below the first executive rate. Take advantage of this special pricing and bring 3-5 executives or directors to accelerate your implementation after the conference. Executive Admission pricing is available for eligible bank executives and directors only.

Great program to become a better executive and even better program to become a greater being.

C. Holland
CEO, Farmers State Bank of Alto Pass

LOCK IN YOUR SPOT (and Your Early Bird Savings TODAY



Call (952)737-6700 between 8am and 5pm Central, Monday-Friday.